cancel
Showing results for 
Search instead for 
Did you mean: 

Incorrect address on reward card claim details

FIXED
natwes
Newbie
Posts: 2
Fixes: 1
Registered: 11 hours ago

Incorrect address on reward card claim details

We recently moved house and renewed our plusnet contract, which included a Plusnet reward. When trying to claim the reward, however, the address shown on the 'My Details' page shows our old address, despite the address being the new correct one on the Broadband account details page. Please, can you help me update the address to claim the reward? Thank you!

 

 

1 REPLY 1
natwes
Newbie
Posts: 2
Fixes: 1
Registered: 11 hours ago

Re: Incorrect address on reward card claim details

Fix

This has now been resolved after talking to BlackHawk on 0344 800 6435, thank you.