Incorrect billing

solarpanels · ‎21-07-2023

My contract started in April of 2023. The price was set, but by July of that year it was clear that I was being overcharged. I highlighted this and a rebate followed. Sadly, the overcharging has not gone away.

Baldrick1 · ‎30-06-2016

Moderator's note:
Thread moved from Broadband to My Account/Billing

Moderator and Customer
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MatthewWheeler · ‎01-01-2012

Hi @solarpanels

I'm really sorry to hear this has happened.

I've created a ticket on your account regarding this and sent you an e-mail

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

Incorrect billing

Incorrect billing

Re: Incorrect billing

Re: Incorrect billing