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Just been scammed
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Just been scammed
26-12-2023 11:32 AM
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Received an email saying my payment didn't go through & stupidly used the link to log into "Plusnet". Realised before I got to any bank details & tried to go change my Plusnet password quick.
Not sure if first attempt failed the pw rules but now it says my PW is incorrect so I'm assuming scammers have changed it.
Router is unplugged but PN help is closed til tomorrow. Any suggestions what to do meantime?
Not sure if first attempt failed the pw rules but now it says my PW is incorrect so I'm assuming scammers have changed it.
Router is unplugged but PN help is closed til tomorrow. Any suggestions what to do meantime?
Message 1 of 7
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6 REPLIES 6
Re: Just been scammed
26-12-2023 12:13 PM
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Moderator's note:
Thread moved from Broadband to My Account/Billing
Thread moved from Broadband to My Account/Billing
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Message 2 of 7
(824 Views)
Re: Just been scammed
26-12-2023 1:26 PM
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Can't you select forgotten my password to reset it via email ?
Message 3 of 7
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Re: Just been scammed
26-12-2023 2:46 PM
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Message 4 of 7
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Re: Just been scammed
26-12-2023 3:14 PM
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If you've used the same password anywhere else you need to go and change that quickly.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 7
(739 Views)
Re: Just been scammed
26-12-2023 7:48 PM
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No. I use pw manager
Message 6 of 7
(698 Views)
Re: Just been scammed
26-12-2023 7:49 PM
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.. and I can't access my emails cos they've changed the PW.
Message 7 of 7
(697 Views)
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