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Just renewed contract but now contract price is different from the renew price

elfwolf
Newbie
Posts: 3
Registered: ‎26-03-2014

Just renewed contract but now contract price is different from the renew price

‎28-05-2024 5:01 PM

I just renewed my contract on 20th May with the price 27.99. 

I logged in my account today and noticed the contract info has been updated in "Your product", however, the price display there is 28.63. It is neither my previous bill price nor my contract price when I renewed.

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willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Just renewed contract but now contract price is different from the renew price

‎29-05-2024 12:20 PM

@elfwolf sorry to hear that. Going to send a private message to get it sorted.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
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