Keeping PSTN when moving from FTTC to FTTP.
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- Re: Keeping PSTN when moving from FTTC to FTTP.
Keeping PSTN when moving from FTTC to FTTP.
03-06-2024 9:53 PM
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In an area where I have a Plusnet FTTC service, Openreach have just announced that they will be making FTTP available.
If I apply for a Plusnet FTTP service when it becomes available will I be able to keep the PSTN service for as long the PSTN exchange equipment is kept working ?
Preferably without paying an additional charge. LikeIy the phone would only be used in the event of a power cut.
I already have several VOIP services. I don’t care about the landline number.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 6:55 AM
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@machare If you move to FTTP, the PSTN service will not be available - it is a totally different technology, and does not include a voice component, hence why when moving to it, people are advised to either get a VoIP service, or use mobiles.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 7:16 AM
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If I apply for a Plusnet FTTP service when it becomes available will I be able to keep the PSTN service for as long the PSTN exchange equipment is kept working ?
Preferably without paying an additional charge.
@machare the ONLY way to retain a PSTN service is to keep your existing FTTC service.
it IS possible to order an FTTP service as a new account and retain the existing service. You would, of course, have to pay fro both services!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 10:40 AM
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Thanks for the replies. It may be possible to have a landline and FTTP with Vodafone if their website is to be believed.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 10:55 AM
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It may be possible to have a landline and FTTP with Vodafone if their website is to be believed.
@machare I'd be VERY surprised if that's the case, I understood that on a Vodafone FTTP connection , the phone service is Digital Voice i.e voip
This would seem to confirm https://forum.vodafone.co.uk/t5/Landline/Simple-guide-to-connecting-a-phone-to-FTTP-please/td-p/2691... and indicates that anything coming from VF support needs to be taken with a large 'pinch of salt' !!. That certainly reflects my dealings with VF in the past (albeit nothing to do with FTTP)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 11:12 AM
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I don't see how Vodaphone can give you a PSTN connection - OR have a Stop / Sell order on new connections.
You can have two PN accounts if you're willing to pay the charges. The downsize is when you eventually close your first account you lose e-mail and any other add ons you may have - they are not transferrable to your new account.
Brian
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 11:33 AM
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I don't see how Vodaphone can give you a PSTN connection - OR have a Stop / Sell order on new connections.
Vodafone are an LLU supplier for their FTTC based products, so technically they can still supply an MPF based phone service. However they already have a Digital voice service and I can't see how they would provide anything other than that for an FTTP connection.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 11:51 AM
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I have Vodafone FTTP via City Fibre and I took my landline number with me.
But, as others have said the phone is a digital service (SIP) delivered over fibre not copper.
Re: Keeping PSTN when moving from FTTC to FTTP.
04-06-2024 3:12 PM
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Moderators Note
This topic has been moved from Full Fibre to My Account / Billing
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