My Account is also "stuck" at account closing ... help please

[#1]

I am wanting to move back to PN after two years (I had to move to EE at the time to get FTTP.)

But I still have a PN account registered with my address and can't seem to sign up again, like another post on here.  Is a staff member able to either delete the old account or sign me up for FF145 on the old account?

Thanks....

[#2]

I have managed to place an order today - but had to create a new account.

Could a staff member delete the old account please.