Name change on account
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- Re: Name change on account
28-01-2023 5:38 PM
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Hello,
I've legally changed my name and need this reflected on my account and billing, how do I do this please?
Do I need to send a copy of my statutory declaration?
Thanks,
Z
Fixed! Go to the fix.
Re: Name change on account
28-01-2023 5:46 PM
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@zl when one of the Plusnet help team see this thread , they should create a 'ticket' on your account which should explain how to send the documentation. It might take a day or two as they are a bit thin on the ground at the weekend!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
29-01-2023 3:48 PM
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Re: Name change on account
15-02-2023 8:04 AM
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@csmith94 Hi, please can you help me with a name change request too?
Re: Name change on account
15-02-2023 9:24 AM
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Re: Name change on account
18-02-2023 2:29 PM
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I also need to change my account name and am struggling to find where/how to make the request. Please help.
Re: Name change on account
18-02-2023 2:32 PM
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@Kate_K One of the PN Help Team will pick this up for you in due course, as they have done for the two above you.
Re: Name change on account
18-02-2023 2:34 PM
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Cheers. I will sit tight till then.
Re: Name change on account
18-02-2023 2:48 PM
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Re: Name change on account
20-02-2023 3:00 PM
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Hello,
I also need to change my name on my account, please could you help?
Thank you!
Re: Name change on account
21-02-2023 12:15 PM
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Hey there @hebden90 i've created a ticket on: https://www.plus.net/wizard/?p=view_question&id=231853846
Re: Name change on account
05-03-2023 12:40 PM
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Hello,
I too need a name change on my account. Please can you help?
Thanks,
Ravi
Re: Name change on account
05-03-2023 1:12 PM
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Hi Ravi, I'll sort that out for you. I've opened a ticket on your account here: https://www.plus.net/wizard/?p=view_question&id=232164648
Please respond to that when you can and let us know back on here so we can get that picked up for you.
Re: Name change on account
07-03-2023 1:02 PM
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Hi PlusNet Help Team,
my official name has changed
could you please help me to change it on my PlusNet Account?
many thanks
OB2
Re: Name change on account
07-03-2023 2:36 PM
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Hi there!
Thanks for reaching out over forums, I've opened up a ticket on your account where you can comment on to let me know what you'd like the name to be changed to. Once you've responded to the ticket, drop me a reply here and I'll be able to get that changed for you.
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