No £75 gift card yet

[#1]

As you have not responded to my latest complaint in over a week, I assume that we are now in deadlock.

I have registered a complaint with OFCOM regarding this.

My initial complaint was raised on 04/07/22 when a ticket was raised for this. The 8 week period to resolve this dispute will expire on 29/08/22.  

If this has not been resolved to my satisfaction before then I will be taking it to the Ombudsman ADR.

[#2]

Hi Gandalf,

Thank you, I have received the gift card.

[#3]

This has been marked as fixed but for two of us this is still outstanding.m do you require us to start independent posts to have this looked at?

[#4]

Hi, please start independent posts as it will make the individual issues clearer as my problem was solved and will be easier to keep track of what’s been solved/what hasn’t. Thank you

[#5]

Thanks for letting us know that's been resolved mariana1, I'm really glad that the reward card has reached you.