cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No internet after late bill pay

Boold88
Newbie
Posts: 3
Thanks: 1
Registered: ‎08-11-2017

No internet after late bill pay

‎20-09-2022 11:41 AM

Hi.
I did forgot to Pay bill. After i Got block i Pay bill, but can't Access any website.
Router shows that I'm connected. Only site I can access is plusnet website, but it's really slow.
Can anything be done ?
Message 1 of 5
(742 Views)
0 Thanks
4 REPLIES 4
dvorak
Moderator
Moderator
Posts: 29,721
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: No internet after late bill pay

‎20-09-2022 11:48 AM


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 5
(738 Views)
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,646
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: No internet after late bill pay

‎21-09-2022 9:41 PM

Hi there!

Sorry for the delay, it looks like this has since been sorted. Is all okay now? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 3 of 5
(673 Views)
0 Thanks
Boold88
Newbie
Posts: 3
Thanks: 1
Registered: ‎08-11-2017

Re: No internet after late bill pay

‎22-09-2022 2:11 PM

Hi. Yes Wink It just needed some more time to go back to normal Wink

Message 4 of 5
(651 Views)
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,646
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: No internet after late bill pay

‎22-09-2022 2:49 PM

Cool. Makes sense, let me know if there's anything else you'd need help with Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 5 of 5
(644 Views)
0 Thanks