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No internet after late bill pay

Boold88
Newbie
Posts: 3
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Registered: ‎08-11-2017

No internet after late bill pay

‎20-09-2022 11:41 AM

Hi.
I did forgot to Pay bill. After i Got block i Pay bill, but can't Access any website.
Router shows that I'm connected. Only site I can access is plusnet website, but it's really slow.
Can anything be done ?
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dvorak
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Registered: ‎11-01-2008

Re: No internet after late bill pay

‎20-09-2022 11:48 AM


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: No internet after late bill pay

‎21-09-2022 9:41 PM

Hi there!

Sorry for the delay, it looks like this has since been sorted. Is all okay now? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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Boold88
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Registered: ‎08-11-2017

Re: No internet after late bill pay

‎22-09-2022 2:11 PM

Hi. Yes Wink It just needed some more time to go back to normal Wink

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Gandalf
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Re: No internet after late bill pay

‎22-09-2022 2:49 PM

Cool. Makes sense, let me know if there's anything else you'd need help with Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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