Plusnet rewards

[#1]

I'm an existing customer and upgraded with a reward card. My services went live on 25th November. Still no email with link for reward? Was told 10 working days and still nothing. Checked my spam folder and all through my emails and still nothing... what's happening?

[#2 · Accepted solution]

Hi there, I hope all is well with you, I've checked and can see Mike sorted this out for you and replied over on Facebook on the 23rd. 

Do shout up if there's anything else we can help with though!

Adam