Re-contracting on existing FTTC servive

[#1]

That's been superceed afaik
https://www.openreach.co.uk/cpportal/updates/briefings/general-briefings/gen04824

[#2]

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@Protech wrote:

That's been superceed afaik

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No, that document #GEN048/24 is dated 16/05/2024, whereas @bmc 's document #GEN066/24 is 10/07/2024

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[#3]

@outcast
My error 🤦 misread that.
However the drop dead date for PSTN is still
31 January 2027.

[#4]

@Protech  No worries.

I think the point though is that there are two dates in play, which are being used interchangeably and causing confusion.

As you say, the 'drop dead' date for PSTN switch off is 31st January 2027

whereas the target date for ISPs migrating landline phone users to digital equivalents, is still 31st December 2025

leaving 2026 for Openreach to solve all the remaining 'difficult cases' for phone line connected alarms and instrumentation.

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[#5]

Thanks all for replies.

In a rural area we have been happy with Plusnet Broadband and homephone service for a good few years now.

We don't need super fast internet connection, its around 40mb currently and i find that fine.

The main reason i have for not wishing to convert to FTTP is the work which would need to be done to get the new cable in.

Its a rural area, the existing comes underground from the pole on the roadside, under tarred drive, under the subfloor to phone socket in hallway.

As i understand the process, for FTTP a connection box is installed outside the property and then a smaller cable to the OTC inside the house, although sometimes i think the external box can be put inside also.

If the new cable was taken overhead from the pole to gable of house, then into roofspace maybe the external box could be mounted innside the roofspace, but the issue then is there is no conduit in the wall to bring the second smaller cable down to where the existing socket is.

I dont like any surface cables, and dont really want to dig up the driveway.

If i leave it for now, I understand the phone will have to go at some point but broadband will still continue to work.

I would need to see someone from Openreach to see how they would intend getting the cable done,  and if i didnt agree with it could stay as it is on FTTC.

[#6]

What is SOGEA?

Does it involve changing existing cable?

[#7]

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@bmc wrote:

Got there in the end.

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So, the relevant part:

Where assets have not been migrated and/or cancelled by 31 December 2025, BT may, at our absolute and sole discretion, allow the services and assets to remain post 31 December 2025. Any continuation of services shall be on new terms and conditions which shall comprise the terms, conditions and charges of the current WLR contract save for the following revision:

• Clause 2.3(d) shall read as not less than 90 days’ notice.

My reading of this:

Whilst they would like all ISPs to have migrated their customers by Dec 2025, they will  allow services to continue 'at their discretion'. This is not: 'We are pulling the plug at the end of this year'.

The difference is the 90 days notice bit. My assumption is that this refers to the minimum notice that BT will give to ISPs that they are definitely pulling the plug.

So there's absolutely no statement here that supports the end date is Dec 2025 scare story.

Obviously none of us knows when Plusnet plan to make their move.

[#8]

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@Bella123 wrote:

What is SOGEA?

Does it involve changing existing cable?

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@Bella123 

SOGEA is exactly what you have now with FTTC, just with the capability for phone calls removed.

So to convert from FTTC to SOGEA involves no physical changes, and your broadband would work exactly as it does now.

FTTP is a completely new installation of a fibre optic cable, and you probably don't want that.

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[#9]

This sounds suitable. How is it done?

I get converted to SOGEA and can have voice call with another provider, like A&A as someone suggested on another thread.

I was under the assumption that i needed FTTP to get voice calls! I'm just not understanding it all correctly yet.

[#10]

@Bella123 

I can't remember if you've been asked to look at the following

https://www.broadbandchecker.btwholesale.com/#/ADSL

Does it say that WBC FTTP is Available?

If it does, what does it say in the narrative about the FTTP install?

As to moving to SOGEA you should not notice any difference aoart from perhapsa bit of downtime during the change. Your phone then stops working.

Once you've been notified by PN the change is complete you have 30 days to "port" your number to a VOIP provider.

Brian

[#11]

Thanks, i did look at this, found the link on another thread earlier.

This is what it shows

[#12]

@Bella123 

Thanks for the information. Good news and bad as far as I can see.

It clearly states a survey is required prior to install so if you're present during the survey you get to discuss things with them.

The bad news is a survey will only be done if you place an order.

Brian

[#13]

Thanks,

Do you mean a survey for FTTP or SOGEA?

When i look at Plusnet renewal options, it shows renewing existing contract. Or else new FF plans

I see no mention of SOGEA options?

I'm a bit confused about all this.

I dont really want a new fibre cable installed if i have another option.

[#14]

@Baldrick1 

To me, anyway, it's quite clear

"Openreach has issued contract termination notifications to all WLR CPs with an effective date of 31 December 2025"

For the majority of people PSTN ends on 31st December 2025.

"Where assets have not been migrated and/or cancelled by 31 December 2025, BT may, at our absolute and sole discretion, allow the services and assets to remain post 31 December 2025"

Some lines will be allowed to continue, on a new agreement with 90 days notice, until 31st January 2027 at the latest.

Brian

[#15]

@Bella123 

It means a survey for an FTTP install.

You can renew your current contract "as is" but at some point in the (nearest) future you'll need to move to SOGEA or FTTP.

Brian