Static IP Address

[#1]

Hi There,

I've previously paid for a static IP address on my account, as far as I understand I should still be receiving this? I appear to be on a sticky ip at best.

Many thanks,

[#2]

Moderators Note

This topic has been moved from Broadband to My Account / Billing

[#3 · Accepted solution]

Hey @kwhelpton,

I’ve resolved the situation for you. Please reboot your router, and the static IP should be applied.

[#4]

Hey Josh,

Many thanks for that. That appears to be working now. I asked previously for the Rdns of this to be set to whelpton.uk as well, is there any chance you can reset that as well for the new ip?

Many thanks,

[#5]

@kwhelpton  I've sent you an email and put a ticket on your account regarding your request. Can i kindly ask that you update your 'A' record to point towards your new static IP, otherwise our netops team wont be able to complete the task I've raised.

Cheers.

[#6]

Great stuff thanks. I've updated the domain records.