Transfer Plusnet account to my wife
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Transfer Plusnet account to my wife
03-02-2024 2:29 PM
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Can I as a Plusnet Broadband and Home Phone account holder transfer the account to my wife? She currently uses my Plusnet account and we have a joint bank a/c which funds it.
Re: Transfer Plusnet account to my wife
03-02-2024 2:33 PM
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Its only possible to change the account name in certain circumstances e.g change of name due to marriage or by deed poll, or in the event of death of the account holder.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Transfer Plusnet account to my wife
03-02-2024 2:34 PM
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@ajax The way Plusnet work, the answer is 'no'. You would have to cancel the account currently in your name, and your wife would have to take out a new contract, which would mean the loss of the email service and any referral discounts you enjoy.
Re: Transfer Plusnet account to my wife
03-02-2024 3:44 PM
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You can add a second authorised user, if that helps.
Go to Manage Account, and select "Add Second Authorised User"
HTH
Re: Transfer Plusnet account to my wife
03-02-2024 5:41 PM
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As already mentioned, you can add an authorised user who can then deal with Plusnet for most (but all) matters.
The bank account that pays the DD can be any account - it doesn't have to belong to the Plusnet account holder. In your case it sounds as if it is the same account anyway.
As the Plusnet account holder you would remain responsible for any charges, but again I don't expect that to be an issue for you.
Re: Transfer Plusnet account to my wife
04-02-2024 10:35 AM
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I find that I have already made my wife an authorised user. Despite being categorised as a ‘Rising Star’ I am in my mid eighties. What action does my younger wife have to take when the ‘grim reaper’ calls? I am anxious to make it explicit to her so that the service continues uninterrupted.
Re: Transfer Plusnet account to my wife
04-02-2024 10:41 AM
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Re: Transfer Plusnet account to my wife
04-02-2024 10:42 AM - edited 04-02-2024 10:43 AM
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@ajax in that sad event , the details are here https://www.plus.net/help/my-account/bereavement/
edit: I see John's faster than me (again!)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Transfer Plusnet account to my wife
04-02-2024 11:00 AM
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@ajax wrote:
I am in my mid eighties. What action does my younger wife have to take when the ‘grim reaper’ calls?
I wouldn't worry too much, you'll probably last longer than Plusnet will!
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