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Wrong billing amount

FIXED
gitbags
Grafter
Posts: 34
Registered: ‎06-08-2011

Wrong billing amount

Hi could someone look into my billing please. I renewed on the 6/8/24 at £26.99 but have received a bill for September at £58.69.
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Wrong billing amount

Fix

Hi @gitbags Sorry to see you've not been billed correctly. I've checked your account and it looks like a colleague in billing has already spotted this issue proactively. 

 

It should be sorted out now and further details are shown here: https://www.plus.net/wizard/?p=view_question&id=243623374

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
gitbags
Grafter
Posts: 34
Registered: ‎06-08-2011

Re: Wrong billing amount

Thanks for sorting it so quick.