Wrong billing amount

[#1]

Hi could someone look into my billing please. I renewed on the 6/8/24 at £26.99 but have received a bill for September at £58.69.

[#2 · Accepted solution]

Hi @gitbags Sorry to see you've not been billed correctly. I've checked your account and it looks like a colleague in billing has already spotted this issue proactively. 

It should be sorted out now and further details are shown here: https://www.plus.net/wizard/?p=view_question&id=243623374

Adam

[#3]

Thanks for sorting it so quick.