Activation date

[#1]

Your broadband won't work until you have a phone line - whether you use it or not -  that said, a cheap corded phone is one of the best tools you can have for tracing broadband faults.

[#2]

If you’ve received your activation date for your phone line, your broadband will go live on the same date as I placed a “simultaneous order” (phone and broadband).
As we’re taking over a working line, we wouldn’t be able to get you up and running any earlier to be honest. All orders are subject to a lead time you see 😊.