cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Boardband order delayed

manickampl1989
Newbie
Posts: 1
Registered: ‎12-08-2022

Boardband order delayed

‎12-08-2022 11:03 AM

Yesterday my line became active and i got a message stating that my router will be arrive within 2 days. But later in the night i got a message saying "Your broadband order is delayed". What does that mean?

Message 1 of 3
(524 Views)
0 Thanks
2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,588
Fixes: 565
Registered: ‎14-04-2007

Re: Boardband order delayed

‎12-08-2022 12:06 PM

Moderators Note
This topic has been moved from Broadband to My Order.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 3
(504 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,634
Thanks: 10,212
Fixes: 1,606
Registered: ‎21-04-2017

Re: Boardband order delayed

‎16-08-2022 7:20 PM

Hi there,

I'm really sorry for the issues you've had with your order.

I can see you've spoken with someone from our high level escalations team who have resolved this for you. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 3 of 3
(427 Views)
0 Thanks