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Boardband order delayed

manickampl1989
Newbie
Posts: 1
Registered: ‎12-08-2022

Boardband order delayed

‎12-08-2022 11:03 AM

Yesterday my line became active and i got a message stating that my router will be arrive within 2 days. But later in the night i got a message saying "Your broadband order is delayed". What does that mean?

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Strat
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Posts: 31,320
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Registered: ‎14-04-2007

Re: Boardband order delayed

‎12-08-2022 12:06 PM

Moderators Note
This topic has been moved from Broadband to My Order.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: Boardband order delayed

‎16-08-2022 7:20 PM

Hi there,

I'm really sorry for the issues you've had with your order.

I can see you've spoken with someone from our high level escalations team who have resolved this for you. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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