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Broadband Activation

wyj91839
Newbie
Posts: 1
Registered: ‎09-07-2024

Broadband Activation

‎09-07-2024 12:11 AM - edited ‎09-07-2024 12:26 AM

Hi
My broadband activation date was July 8th. I received an email saying my home phone service is ready to go, but I haven’t received anything about my broadband. It’s now July 9th, and I tried to set up the router and everything, but it keeps lighting yellow.
Could anybody help me with this please? Thanks.


Update: it’s ok now.
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Mav
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Re: Broadband Activation

‎09-07-2024 7:15 PM

Moderator's note(s):

Thread moved from Broadband to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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adamwalker
Plusnet Help Team
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Registered: ‎27-04-2007

Re: Broadband Activation

‎11-07-2024 4:43 PM

Hi @wjy91839

 

I've just checked your account and can see your connection went live a few minutes after you posted. 

 

I take it all is working OK for you?


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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