Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Can i not book an engineer?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Can i not book an engineer?
Can i not book an engineer?
22-04-2022 11:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi everyone
so i decided to buy the fibre broadband plan and it should be near 25 pounds per month, but when i am ordering it, i have to pay 50 pounds for booking an engineer. Can i not book an engineer and recieve the router only? Because if the engineer only come up and plug the router into the sockets thats totally not worth it. So how can i purchase the plan with only recieving a router?
so i decided to buy the fibre broadband plan and it should be near 25 pounds per month, but when i am ordering it, i have to pay 50 pounds for booking an engineer. Can i not book an engineer and recieve the router only? Because if the engineer only come up and plug the router into the sockets thats totally not worth it. So how can i purchase the plan with only recieving a router?
Message 1 of 2
(401 Views)
1 REPLY 1
Re: Can i not book an engineer?
22-04-2022 11:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The connection fee is not for an engineer to come and plug the router in, it will be because you do not have a working phone line and work will be needed at the exchange to connect your property.
It may be the last provider was not via the BTW network, but an LLU such as Sky or Talk Talk.
Message 2 of 2
(396 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Can i not book an engineer?