Cancelled order
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Cancelled order
Cancelled order
01-03-2023 11:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
I placed an order for a plusnet mobile (Order Reference - 3337544) and 3 days later got a message that says
> Unfortunately, we’ve not been able to proceed with your order based on the details you provided during sign-up.
Can someone help with what this typically means? I can't think of anything that would have gone wrong here.
Thanks in advance,
Harry
Re: Cancelled order
02-03-2023 8:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ring Plusnet and ask them.
Re: Cancelled order
02-03-2023 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Harry,
This can happen if there's been an issue either with credit checks or some of the details submitted to us, please feel free to send me a PM with your mobile number and I'll take a look for you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page