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Gift Card

Pburgess2280
Newbie
Posts: 2
Registered: 3 weeks ago

Gift Card

Hello, I’ve just switched to Plusnet and the service has been great so far. One of the reasons why I switched to Plusnet was that they were offering a £110 gift card if you sign up with them. However, to this day, I’ve not had a thing ever mentioning so said gift card. However long does it take to receive please? Is it after the cooling off period?
3 REPLIES 3
bill888
Champion
Posts: 1,262
Thanks: 267
Fixes: 39
Registered: ‎18-10-2008

Re: Gift Card

fwiw, I just had my Plusnet activated this morning, and was looking into the Reward Card too.

 

https://www.plus.net/broadband/cashback-and-vouchers-faqs/

quotes:

" You'll normally receive this (ie. notification email) within 10 working days of your service being activated."

Plusnet (ADSL, FTTC) 2008-2023. BT (FTTP) 2023-25. Plusnet (FTTP) 2025-current
LexLex2020
Plusnet Help Team
Plusnet Help Team
Posts: 80
Thanks: 124
Fixes: 9
Registered: ‎18-11-2024

Re: Gift Card

Yes, as Bill888 said you will need to wait for the full 10 days for the email regarding the reward card.

If you do not receive this please do let us know and we can then look into this.

 

Should all be fine though.

 

Lex

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Lex Keehner
Plusnet Help Team
spile
Rising Star
Posts: 104
Thanks: 27
Fixes: 1
Registered: ‎03-08-2007

Re: Gift Card

In my experience and after being on this forum a number of years, you have to wait and then chase them up by posting on here.