Go live date

[#1]

Hello. I have just signed up and moving away from talktalk which comes to an end on 9/2/23. Can I choose this as a go live date?

[#2]

Hi @Jayy633 !

Thanks for reaching over the forums and it's great to hear you've decided to join up  

It does take around 2 weeks to takeover an existing service so you're due to be going live on 13/02/23, I wouldn't be able to bring forward this date. However, unless you've spoken to TalkTalk prior to cancel on the 9th, they'll just continue until we take over. 

Hope this helps and let me know if you have any more questions at all!