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Home Move

ooga_chaka
Dabbler
Posts: 11
Registered: ‎10-01-2020

Home Move

‎17-10-2022 12:07 PM - edited ‎17-10-2022 12:10 PM

I am due to receive my broadband/phone at my new house today after a house move.
How will I know, if I am not a home, that all has been completed and set up as expected? Will I be emailed?
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Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Home Move

‎17-10-2022 12:40 PM


Moderators Note

This topic has been moved from Broadband to My Order

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,924
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Registered: ‎27-04-2007

Re: Home Move

‎20-10-2022 1:30 PM

Hi there, with a house move it's a case of connecting up the router on the due date and it should just connect when the activation has been completed. 

 

I've checked over your account and it looks like everything went to plan on Monday but do get back to me if there's anything else we can help with. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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