No speed increase
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No speed increase
23-04-2022 8:18 AM
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So I upgraded to fibre extra and had an email to say switch over on 19th April, has someone forgotten me as no speed increaseat all. I should be seeing 54 minimum
Re: No speed increase
23-04-2022 10:04 AM
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Have you had an email to say that the change has completed?
What are you switching from / to?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: No speed increase
23-04-2022 10:38 AM
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Exisintg PLusnet standard fibre to fibre extra, new router delivered and sorted, email said switch over would be 19th
Re: No speed increase
23-04-2022 10:48 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: No speed increase
23-04-2022 10:54 AM
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Re: No speed increase
23-04-2022 11:22 AM
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Just been told 25th now, thanks for getting back to me
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