Not received £50 reward card
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- Not received £50 reward card
Not received £50 reward card
25-02-2023 9:29 PM
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My account went haywire for some unknown reason before Christmas when upgrading to fibre.. That has now been rectified but I have not yet received any communication re my £50 reward card for getting this upgrade.
Help please!
Re: Not received £50 reward card
27-02-2023 12:57 PM
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Hi there, I'm sorry that you still don't have your reward card.
I've sent an escalation through to our billing team to chase this up, I'll get back to you with an update as soon as I've received a response.
Re: Not received £50 reward card
12-03-2023 10:17 PM
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Any progress on this yet?
Re: Not received £50 reward card
13-03-2023 3:51 PM
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Hey there @pimpernel I am putting this on hold until Adam is in tomorrow as he will get the update and be able to inform you of this.
Re: Not received £50 reward card
18-03-2023 11:51 AM
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Re: Not received £50 reward card
19-03-2023 10:24 AM
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What you have said in email is quite acceptable. Many thanks for assistance.
Re: Not received £50 reward card
19-03-2023 11:15 AM
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