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Order has been delayed

07laurajes
Newbie
Posts: 1
Registered: ‎07-08-2022

Order has been delayed

‎07-08-2022 9:29 AM

For the second time whilst waiting for my new broadband to be set up I have had an “order delayed” text with no further information. I can’t get through to anyone on the phone. The engineer is due to come out on Thursday and I need to know whether this is all going ahead or not!
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Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Order has been delayed

‎07-08-2022 10:39 AM

Moderators Note

This topic has been moved from Broadband to My Order

Moderator and Customer
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Gandalf
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Registered: ‎21-04-2017

Re: Order has been delayed

‎10-08-2022 12:47 PM

Yes the engineer visit is booked for tomorrow 1pm to 6pm. Really sorry for the issues you've had.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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