Router hasn’t arrived

[#1]

Morning all
I ordered plusnet 3 weeks ago with the activation date yesterday. All went live yesterday but the router hasn’t arrived and not in the post today.
Not sure why Plusnet use the Royal Mail when there is a strike on, but probably cheapest.
I have my old bt hub still. Is there anyway to use it to connect to the internet?
Thanks all

[#2]

See my reply to your other topic

[#3]

Thanks you all. Now up and running with BT hub and I can put the phone down on plusnet as been holding for 1hr 30 so far. Not very impressed with plusnet but you guys helped me out. Thanks again

[#4]

@claudian62 - the router left the warehouse on 11/10, so under normal circumstances would have been with you by now. If it's not with you soon then might be worth checking with the local sorting office.

[#5]

What’s the tracking number for me to go and look in the spring office?

[#6]

@claudian62 There is no tracking number - Hubs are sent by regular First Class mail. Just give them your name and address.