Router not delivered

[#1]

Hello. I've seen others with this issue but my router was dispatched on 21st September and has not yet arrived. I've been using a borrowed router to get connected but would appreciate the proper Plusnet one.

Any help would be most grateful

Lee

[#2]

Hi Lee,

Sorry about that.

Not sure what happened because it looks like a hub was shipped.

I've arranged for a replacement to be sent. Will arrive on Saturday with a bit of luck, otherwise early next week.