Static IP issue

[#1]

My service has been active just under a week and i've not been allocated a static IP. I've paid the fee and pressed the button to activate but it still says I have a dynamic IP despite trying this a few times.

I have rebooted my router just to be sure but there seems to be an issue. Thanks

[#2]

Now then @Rive247 I can have a look at this for you. I have got it 1 stage further but I am going to try it again tomorrow and see if I can budge it forward again! Sorry for this.

[#3]

Thanks Will, appreciate the help

[#4]

I have had to raise it to the network team as unable to do anything with it at the moment. SHould have an update within the next few days

[#5]

Hi @willcutforth have you had any progress on this yet? Thanks

[#6]

Hey there @Rive247 sorry this is my bad, I thought I had replied! Should all be ok, if you can reboot the router all should be ok for you.