Still waiting…
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Still waiting…
Still waiting…
03-09-2021 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is it common to wait a few weeks to set up the broadband?
No further update since the first confirmation email.
So funny.
Re: Still waiting…
03-09-2021 8:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Nicky5798 Welcome to the forums. How far have you got - what 'confirmation email' and do you have a router?
Re: Still waiting…
03-09-2021 8:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from ADSL Broadband to My Order
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Still waiting…
04-09-2021 8:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your post @Nicky5798 and welcome to our Community Forums.
I'm really sorry for the delay. I can see your order actually completed on the 30th July, but we hadn't automatically ordered your router or activated your account. I'm sending your router now we'll put in the post and get to you as soon as we can.
Can you post back once you've received it? We'll then activate your account for you so you can use your broadband.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page