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Update on order

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,642
Thanks: 10,226
Fixes: 1,607
Registered: ‎21-04-2017

Re: Update on order

No worries at all! Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
brignanojodie1
Hooked
Posts: 8
Thanks: 1
Registered: ‎17-09-2022

Re: Update on order

Hello sorry me again I received a text saying my phoneline is ready to use to I've plugged everything in and now it's just showing the orange light? Thanks
SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Update on order

Thanks for getting back to us @brignanojodie1 and I'm really sorry for the delay, we're quite chocka. 

 

I can see you are now connected and have a active connection, is there anything else I can help with today? 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
brignanojodie1
Hooked
Posts: 8
Thanks: 1
Registered: ‎17-09-2022

Re: Update on order

Hello Gandalf I'm just wondering when I will be receiving the £75 voucher as I'm relying on this to get some good shopping and baby milk for my newborn as I'm really struggling at the moment and this will be a lifesaver. I'm hoping you can shed some light as this will massively help a single mum out. Thank you
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Update on order

Hi there Jodie, I'm sorry you've not received your reward card yet. I've raised an escalation to get that sent out so it's due to reach you within the next 14 days.   

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team