when receive the hub?

[#1]

Hi, I ordered the broadband service on last Wednesday 5th of June, and my activation date is 19th, but today 13th I have not received the email for hub dispatch. Just wonder when it normally dispatch from the activation date?

[#2]

IF the 19th is a confirmed date, your Hub will be  despatched either the Friday or Monday prior by Royal Mail 24Tracked.

[#3]

Thanks very much, Jab1! I just wonder why not can it be sent earlier to ensure it arrives on time?

[#4]

@yingdi No need if it is tracked delivery, and that is the way it is done.

[#5]

@yingdi 

I would imagine that if sent earlier and the customer cancels then PN are potentially down a Hub hence the later delivery.

Brian