Accessing Snom VOIP base station through Hub Two
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- Accessing Snom VOIP base station through Hub Two
10-02-2024 12:34 PM
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Hi
I want to use Snom M9 VOIP phones but can't access the base station through the Hub Two router. Using the allocated IP address I just get the 'This site can't be reached' message whatever way I try to connect.
I can connect and configure the base station using a Vodafone router (I've just moved from Vodafone to Plusnet).
I've tried changing various security settings in the Hub Two but so far without success.
Can anyone suggest what I need to change please?
Dave
Fixed! Go to the fix.
Re: Accessing Snom VOIP base station through Hub Two
10-02-2024 12:54 PM
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Is the base unit getting it's IP using DHCP or does it have a manually assigned address ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Accessing Snom VOIP base station through Hub Two
10-02-2024 1:32 PM
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DHCP at the moment.
Re: Accessing Snom VOIP base station through Hub Two
10-02-2024 1:42 PM
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In that case, there shouldnt be a problem. IIRC the default DHCP range for the HUb 2 is 192.168.1.64 to 192.168.1.200.
What IP address is the M9 getting ? You should be able to check it using the handset ( page 5 of the Admin guide here https://www.exteradirect.co.uk/download/product/002358/AdminGuide_snom_m9_en.pdf )
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
10-02-2024 2:17 PM
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I think I've just sorted it. Although I was selecting DHCP that selection wasn't being saved.
I've just gone through the setup again and now I can connect, IP 192.1.168.66.
Many thanks. You pointed me in the right direction.
Re: Accessing Snom VOIP base station through Hub Two
10-02-2024 2:19 PM
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Glad its sorted.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Accessing Snom VOIP base station through Hub Two
11-02-2024 12:39 AM
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