Disabling Hub Two hidden network
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31-10-2023 9:10 AM
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Hi, I've just installed a new hub two router. I need the option to turn wireless off completely but note when I turn off the 2.5 and Ghz networks in the settings there is still a hidden network pushing out a signal. How do I turn the wireless off completely?
Many thanks
Fixed! Go to the fix.
Re: Disabling Hub Two hidden network
31-10-2023 9:23 AM
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There should be a further option 'Disable all wireless' . This will disable everything including the hidden network
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Re: Disabling Hub Two hidden network
31-10-2023 9:26 AM
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Thanks. I don't have that option though in wireless advanced settings.
I wonder if it could be that my firmware is an old version. It's this - v0.06.00.12134-PN
Thanks again.
Sam
Re: Disabling Hub Two hidden network
31-10-2023 9:29 AM
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There was a thread on this last year: here and a firmware update was expected to allow the hidden network to be switched off.
@bobpullen was the firmware update ever rolled out?
Re: Disabling Hub Two hidden network
31-10-2023 9:31 AM
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Re: Disabling Hub Two hidden network
31-10-2023 9:33 AM
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Thanks both, really helpful. How do I get the updated firmward?
Re: Disabling Hub Two hidden network
31-10-2023 9:36 AM
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How long has this Hub been online? Have you ever replaced it with another for any reason - it looks as though it has fallen off the management platform.
Re: Disabling Hub Two hidden network
31-10-2023 9:38 AM
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It was sent to me a few months ago when the old router had an issue. But the old router starting working again so I didn't install the new one until I've started having issues with the old one again! Sorry if this has messed up the system!
Re: Disabling Hub Two hidden network
31-10-2023 9:38 AM
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was the firmware update ever rolled out?
Yes it was. The firmware version which disables wifi completely is v0.08.00.08297-PN
We are now on v0.10.....
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
31-10-2023 9:44 AM
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@sampward - looks to me like a firmware update was pushed to you this morning. Try rebooting the hub.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Disabling Hub Two hidden network
31-10-2023 9:54 AM
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That's great, just done that and I have the option to disable all wireless now. Thanks all for the help.
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