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HUB2 Bridge mode - help

xxredmaxx
Dabbler
Posts: 15
Registered: ‎29-06-2022

Re: HUB2 Bridge mode - help

@RealAleMadrid thats not possible quickly.

I don't have a PC or laptop with ethernet ports.

I use a chromebook

MisterW
Superuser
Superuser
Posts: 16,357
Thanks: 6,287
Fixes: 451
Registered: ‎30-07-2007

Re: HUB2 Bridge mode - help

Once the HUB is put into bridge mode there is no further access to configure it or are you referring to the asus router config?

@xxredmaxx  I am referring to the Hub 2vsettings. It doesn't surprise me that there is no configuration options.

I'm going to tag the product owner to confirm the encapsulation settings in adsl bridge mode

@bobpullen  any thoughts ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

SpendLessTime
Hero
Posts: 3,000
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Registered: ‎21-09-2009

Re: HUB2 Bridge mode - help

@RealAleMadrid It's been a while (8 years) since I had ADSL, thought I'd put out that thought just in case.

Ex - Plusnet Customer (2009 - 2023) now with BT
Dan_the_Van
Hero
Posts: 3,162
Thanks: 1,575
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Registered: ‎25-06-2007

Re: HUB2 Bridge mode - help

@xxredmaxx 

I think the conclusion here is:-

Just use the Hub Two

or

Use the Hub Two as a Modem/Router and configure your ASUS device to use DHCP, which I beleive you did before.

Dan.

 

xxredmaxx
Dabbler
Posts: 15
Registered: ‎29-06-2022

Re: HUB2 Bridge mode - help

Hi Dan

I'd love to replace the HUB2 with my Asus but it doesnt have DSL port

 

If I purchased another router with an adsl port to replace the HUB2 - where do I get all the settings from to configure it correctly please? Will plusnet supply settings I need?

 

I was looking at TP-link AC2100

Dan_the_Van
Hero
Posts: 3,162
Thanks: 1,575
Fixes: 91
Registered: ‎25-06-2007

Re: HUB2 Bridge mode - help

@xxredmaxx 

Setup instructions are here :- https://www.plus.net/help/broadband/broadband-connection-settings/

I take it you're thinking about replacing both with the TP-Link device?

dan

xxredmaxx
Dabbler
Posts: 15
Registered: ‎29-06-2022

Re: HUB2 Bridge mode - help

@Dan_the_Van yes exactly.

I need better WiFi coverage around the house.

 

I've got a couple of Ubiquit AP's for garden but not in a position to set up PoE cables yet so I'm hoping a more powerful WiFi router will at least cover the ground and 1st floor which the HUB2 doesn't.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,932
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Registered: ‎04-04-2007

Re: HUB2 Bridge mode - help


@MisterW wrote:

Once the HUB is put into bridge mode there is no further access to configure it or are you referring to the asus router config?

@xxredmaxx  I am referring to the Hub 2vsettings. It doesn't surprise me that there is no configuration options.

I'm going to tag the product owner to confirm the encapsulation settings in adsl bridge mode

@bobpullen  any thoughts ?


This has cropped up before.

I was able to replicate the problem this afternoon so have raised a bug ticket for review (ref: PNHUB2-316).

The suspicion concerning encapsulation is a good one I reckon.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

xxredmaxx
Dabbler
Posts: 15
Registered: ‎29-06-2022

Re: HUB2 Bridge mode - help

Hi All

 

Update:

 

I purchased a TP-link AC-2800

Followed Plusnet set up instructions in an earlier link and selected PPPoA in TP-link software and all connected fine. Better WiFi signal around the ground floor definitely.

Shame I had to spend £150 and not be able to utilise a very capable router I already own.

 

Question: When I was setting up my ASUS to be used with HUB 2 in bridge mode it was suggested I use the ASUS in PPPoE mode.

Why the difference?

 

 

Thx

 

MisterW
Superuser
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Registered: ‎30-07-2007

Re: HUB2 Bridge mode - help

The tplink is connected directly to the DSL which is an ATM link It therefore needs to make a PPPoA ( ppp over atm  ) connection. The Hub 2 in bridge mode , bridges the DSL ATM to an ethernet link , hence the ASUS needs to make a PPPoE ( ppp over ethernet ) connection

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

xxredmaxx
Dabbler
Posts: 15
Registered: ‎29-06-2022

Re: HUB2 Bridge mode - help

Ah ok.
Makes sense.
Everyday's a school day.

Thank you