Keeps dropping out?

[#1]

Which idiot installed the Master Socket?

[#2]

In that case, just report a fault again

[#3]

Plusnet arranged the installation so guess it was Openreach.  Tina did request that if the issue returned that I resurrect this thread and she will pick it up again.  Hopefully this will be the case again instead of raising another support ticket?

[#4]

@Surfer I did tag Tina earlier, so maybe she or one of her colleagues will spot this and take some action. If/when they do, and hopefully send an engineer out, it may be an idea to ask them if they can locate the MS more sensibly.

[#5]

@Surfer,

Thanks for taking my call this morning, as we discussed we have arranged an engineer visit you.

Once this visit is complete, we can monitor and see if the drops continue.

Have a nice day.

Lex