Missing routers on Fibre Extra upgrades..
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Missing routers on Fibre Extra upgrades..
04-02-2022 6:39 PM
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Seems to be a fair few threads on this but afraid I am none the wiser. .. the £6.99 postage fee was magic'd away from my account back in December - I think the upgrade went through last month officially but seems impossible to work out when the new router should arrive. order tracker tells me it has been 'dispatched' for quite a while now but not received and no updates on the account? Any advice or update much appreciated.
Re: Missing routers on Fibre Extra upgrades..
04-02-2022 10:59 PM
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Re: Missing routers on Fibre Extra upgrades..
05-02-2022 12:08 AM
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@wig - sorry about that. Should be with you early next week (likely Tuesday).
Bob Pullen
Plusnet Product Team
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