Move from John Lewis to Plusnet - can I use my existing router?

[#1]

Hi I am just in the process of transferring over from John Lewis to Plusnet for fibre broadband - I know that Plusnet provided the service for John Lewis so I am wondering whether I actually need to make any changes when the service transfers over.  We have CCTV and an alarm which both use the internet and are a real pain to change the router passwords so I am just hoping there is a way that I can just carry on without making any changes - I expect the answer is no but no nothing about these things. 

Many thanks in advance.

Gav

[#2]

@g101 You should be able to use the JL Hub - just change the username and password in it once the changeover is confirmed.

[#3]

@g101 

You could always change to Hub's wireless name to be that of your current router.

There are advantages in using the plusnet supplied device, firmware updates being one of them.

HTH

[#4]

Thank you that is good to know!

[#5]

Thank you.  I hadn't thought about firmware updates, that's a good point. 

How would one change the Hub's wireless name to be that of your current router?  Presumably doing that would allow existing devices to connect without changing PWs?  Apologies if these are silly questions but I am pretty hopeless!

[#6]

Have you received the new router yet, if so which one.

Hopefully devices will just move across with need for any change.

[#7]

Hi thanks again.  

I've just had a look and its a Hub Two router.  

[#8]

You need to go into advanced settings

 

One word or warning you cannot split the wireless names, hopefully that will not be a issue and you use a wired connection to make the changes

Dan

[#9]

Hi again, thanks for taking the time to set this out so clearly for me.  I am very slow though - so just to be 100% sure I am changing the box named "Network name" so the pre-existing name? and by doing so it will avoid the need to change the settings on every device which connect to the router.  & I need to make the change using an ethernet cable?

thanks 

[#10]

No worries about asking

Yes, I would recommend using a wired connection to the Hub.

Make sure you turn off the JL router before changing the Hub, hopefully all devices will connect to the Hub, once the changes are made.

Network name and Security password - both needs to match the settings on your John Lewis router.

HTH

[#11]

Hi again.  I have managed to get the new hub working and can connect using the ethernet I'm just not sure where I go to actually change those settings - I've got the info ready just not sure where to make those changes - sorry I am hopeless. 

Thanks

[#12]

@g101  It's all there in black and white, well colour actually😁 in @Dan_the_Van's post in msg #8 of this thread. To login to the router the address is 192.168.1.254 the hub admin password is on the back of the the router or on a sticker somewhere.

If you are having problems just go back to the JL router it's a good device.

[#13]

Many thanks, its the router address that stumped me - thanks got it 192.168.1.254

One final question, today the JL hub (actually its a Zyxel hub provided by JL) stopped working, presumably because JL know we have been transferred over to Plusnet.  I hadn't expected that to happen, assumed the JL hub would continue to work - so just before I go and make the changes that @Dan_the_Van kindly set out for me, will the new hub actually work (it does work with the new Plusnet PW etc, now tested) with the old wireless network name and PW?  I'm only checking given that that the JL router has stopped working.  I am sorry about the dumb questions.

Thanks

[#14]

@Dan_the_Van  The JL Zyxel Hub has stopped working only because it now requires the Plusnet  username and password to log on to your Plusnet connection. The solution was suggested by @jab1 in msg #2 of the thread.

There's no harm in asking questions, even dumb ones, it's the only way to get answers.😀

[#15]

@RealAleMadrid shouldn't this be addressed ti @g101  ?