Multiple "Upgrade and system start TR069" per day
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Multiple "Upgrade and system start TR069" per ...
- « Previous
-
- 1
- 2
- Next »
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 3:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My suspicion would be a faulty hub or PSU ?
As @Dan_the_Van says , the 'upgrade' is a normal message, its not a firmware upgrade. A real firmware upgrade just downloads the firmware and then schedules a reboot for around 02:00 the following day. There's also no evidence from the CWMP logs of any attempt to download firmware. Also AFAIK from the 'booting firmware...' logs it looks to be on the latest f/w
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 3:19 PM - edited 13-10-2023 3:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Very much my thinking, trying another Hub would the next obvious step.
The PSU might be getting weak, if it was failing you'd see power up messages rather than reboots
Thanks
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 3:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK thanks guys. I'll see if I can find the previous PlusNet hub to try for a while, and change the 9v plug at the same time as you suggest.
I'll update this thread with my findings in a few days.
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 3:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@nickrw73 wrote:
..., and change the 9v plug at the same time as you suggest.
I trust that this is a typo and you mean 12V 1.5A?
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 4:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good point, but saying that he could use a Hub One PSU if he has one as they are rated the same.
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Whatever. It's all hard wired in a cupboard right now, but I'll check when I pull it out!
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 5:40 PM - edited 13-10-2023 5:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 5:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
From the home page you need to navigate to Advanced Settings >Broadband >Internet
Make sure you click on disconnect and then try entering your username and password.
If that doesn't work disconnect the DSL cable and try the above again
HTH
Re: Multiple "Upgrade and system start TR069" per day
13-10-2023 5:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks. Connected to the internet now. Will monitor it to see how things go.
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Multiple "Upgrade and system start TR069" per ...