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Plusnet Hub Two Router for New Business Customers

198kHz
Seasoned Hero
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Registered: ‎30-07-2008

Re: Plusnet Hub Two Router for New Business Customers

As I understand it the only "charge" is that you take out a new FTTC contract.

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
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viffergb
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Registered: ‎05-09-2015

Re: Plusnet Hub Two Router for New Business Customers

Umm...🤔..even though I still have some 8 months to go on my existing one?

198kHz
Seasoned Hero
Posts: 5,753
Thanks: 2,813
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Registered: ‎30-07-2008

Re: Plusnet Hub Two Router for New Business Customers

I'm not staff, but AFAIK yes, you'd just in effect extend the contract to 18 months, or whatever the term is these days.

Customer Retentions on 0800 013 2632 are the people to speak to.

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
viffergb
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Registered: ‎05-09-2015

Re: Plusnet Hub Two Router for New Business Customers

Understood, thanks 👍

bobpullen
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Re: Plusnet Hub Two Router for New Business Customers

There is a P&P charge of £6.99 when re-contracting, but that is all I'd expect you to be billed.

Bob Pullen
Plusnet Product Team
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viffergb
Grafter
Posts: 33
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Registered: ‎05-09-2015

Re: Plusnet Hub Two Router for New Business Customers

Thanks Bob 👍