Technical support - Static connection on my router - what is it?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Technical support - Static connection on my ro...
- « Previous
-
- 1
- 2
- Next »
Re: Technical support - Static connection on my router - what is it?
2 weeks ago - last edited 2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would imagine some of the unrecognised devices are in your household, unless you have shared your wireless password with anyone or you have made Wireless Security NONE you should be safe.
The way to tackle this issue would be to turn all your devices off with the exclusion of one for administering the Hub.
Once all the devices in the list have gone grey they would have dropped their wifi connection. Then 'Remove' the devices.
Then one at a time turn a device on, hopefully this will help you identify each device as they connect
HTH
Re: Technical support - Static connection on my router - what is it?
2 weeks ago - last edited 2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm just left with a feeling that something did happen and I wanted to understand it better.
Did your iPhones update recently ?
Although I don't have one , there seems to be reports out there about the MAC addresses changing after an update
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks again, I think that all of this has forced me to consider a more secure wired set up with my devices.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Wendy010 Phones (and tablets) cannot be set up 'wired'.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Actually, they can ( well at least Android ones! ) with a USB Ethernet adaptor. Although its not very convenient to trail an ethernet cable from your phone/tablet to the router😀
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago - last edited 2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Didn't know that, @MisterW - but I've had Android devices. Drag a cable round the house? - no ta.😀
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just using wired devices around the house is an easier solution, although I did have to consider an ethernet adapter for one of my devices 😎, thankfully not a phone.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've learned summink there. Every day can be a school day.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Still wouldn't be any use if you were walking around the room.
Re: Technical support - Static connection on my router - what is it?
2 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@MisterW wrote:
Although I don't have one , there seems to be reports out there about the MAC addresses changing after an update
There's a privacy function you can enable which rotates the MAC address, set per Wi-Fi network.
It's called 'Private Wi-Fi Address'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Technical support - Static connection on my ro...