Using the BT Smarthub 6 on a Plusnet Account
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Using the BT Smarthub 6 on a Plusnet Account
Re: Using the BT Smarthub 6 on a Plusnet Account
16-01-2020 11:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Both work. The Business version gives you more setting options such as you can choose which DNS servers you wish to use. You can tell the difference by the Model number. My FTTC Business Smarthub is Model 088315.
There are also two varients of Smarthub, one for FTTC and the other FTTP. You can tell a FTTP version as it has a red WAN sticker fixed to one of the yellow LAN sockets. Both work but if you have a FTTP version you lose the use of the renamed WAN socket, so go for a FTTC version.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Using the BT Smarthub 6 on a Plusnet Account
16-01-2020 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I don't knowif anyone else has had this the little issue but I had a couple of unexpected reboots after about a day and a half.
I had a quick search of the BT Community Form and someone recommended turning off the Smart WiFi feature. Since it was turned off it's been a rock solid connection.
Re: Using the BT Smarthub 6 on a Plusnet Account
16-01-2020 5:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What you saw were probably firmware updates. i assume it was Smart Set Up that you read about and I agree it's best to switch it off.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Using the BT Smarthub 6 on a Plusnet Account
16-01-2020 7:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Baldrick, just ordered one off the bay at £19.99 so will follow your instructions when it arrives.
Re: Using the BT Smarthub 6 on a Plusnet Account
16-01-2020 9:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
it was after the firmware had updated. I'd left Smart WiFi on the 2.4G band as it had to be switched off on the 5G for my Roku to "see" the 5G band (a known problem with the Roku).
But the restarted a few of times, approx 30 hours apart, so I disable Smart WiFi on the 2.4G band as well and I've had no restarts since.
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Farnzie. I've been following this thread the past couple of days. I wonder if you could answer a couple of questions.
Which BT Hub did you order? Could you post a link to it please.
Are you asdl or fibre?
Thanks
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The BT Smarthub 6 works on both ADSL and fibre. It automatically detects the correct standard. All you need to select the best option for you is here. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1701137#M16...
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you Baldrick1. Would you say the Smarthub FTTP version is the easiest to set-up and use? I have little experience with routers.
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 6:33 PM - edited 17-01-2020 6:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Ally17 I bought this one Plusnet-BT-Smart-Hub-Home-Hub-6-Fibre-FTTC-ADSL-Broadband-Wireless-AC-Router
The seller is very helpful and offers setup help if required as well. Not received it as yet but his help and messages so far lead me to believe that he is as good as his feedback says.
PS, I'm plain old adsl at present.
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 7:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No, i suggest that you avoid the FTTP version. None are difficult to set up if you follow the post at the beginning of this thread.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 7:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the reply Farnzie. I'll check it out.
Re: Using the BT Smarthub 6 on a Plusnet Account
17-01-2020 7:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will do Baldrick1. Thank you for your help.
Re: Using the BT Smarthub 6 on a Plusnet Account
20-01-2020 3:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Using the BT Smarthub 6 on a Plusnet Account
20-01-2020 9:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@atann wrote:
Joined PlusNet on the 14th. Bought BT Business hub & setup up perfectly. Currently connected at 60mgb. Which is about the same as my three previous isp’s on FTTC. Is it worth buying a premium RJ11 cable from EBay for about £9? Has anybody experienced better sync speeds with a premium cable? I’m on a ECI cabinet, noise down 6bd, which is as low as ECI can go. Thanks.
I have not dabbled in premium cables for my router before, but given others in th past, and given the nature of our phone line infrastructure, I would hazard a guess at no, it would not be worth it, as the majority of the degradation will happen on the copper line from the cabinet to the terminal in your house, instead of fromt he terminal to the router, which is only ever really 1 Meter tops.
My opinion really is no, it is not worth it, and the premium cable industry is a little bit of a false economy for suckers, for the most part.
Just my 2 pence worth though.
Re: Using the BT Smarthub 6 on a Plusnet Account
20-01-2020 9:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Baldrick1 I have now got my BT HH6 and I'm connected on it now. Somewhat dissapointingly though the USB is still smb-1 so I still cannot connect to my hard drive across the computers in the house
The firmware at present is SG4B1000E01E so will the firmware upgrades alter it to SMB-2?
Thanks for any reply.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Using the BT Smarthub 6 on a Plusnet Account