Western digital mycloud ex2ultra not visible on router.

[#1]

Hi, I have just switched from sky to plusnet and so far so good except my NAS (that previously worked fine) doesn't appear on the connected devices page at all. I have connected directly to the router and via a switch. The network led light illuminate and flash but its as if the NAS doesn't exist as far as the router is concerned. Anyone out there with more knowledge than i?

Cheers

[#2 · Accepted solution]

OK hands up after a little searching I remembered I had the NAS set to a static iP that must of been outside the range available on the hub 2 . Reset the nas which defaults it back to dhcp and bingo all is good.