8 Week to get a TeleLine/ADSL - REALLY ??
2 peeps I spoke to, said they moved in (not from this area), rang BT retail and ordered there package deal, got told upto 2 weeks to get connected...
Ok, granted............ it could be a case that the previous connection to that house was BTW, so the existing pair was still connected, so I guess that could help with them guys getting there connection a lot quicker.
My case is, the house was empty for like 3 - 4 months, and was on a Sky line, so I understand the pair was disconnected at the cab/exch...
But surely a level playing field should state that I can get a connection, just as good as anyone else..
It was just by chance from talking to that OpenReach guy the other week, who showed me that the Cab is full, and no free pairs, so its like a queue as such from Cease's to enable new connections, etc....
I just want PN to get onto OR like ASAP, as been waiting since 18th FEB, and its taking the pee big time now!
Ok, granted............ it could be a case that the previous connection to that house was BTW, so the existing pair was still connected, so I guess that could help with them guys getting there connection a lot quicker.
My case is, the house was empty for like 3 - 4 months, and was on a Sky line, so I understand the pair was disconnected at the cab/exch...
But surely a level playing field should state that I can get a connection, just as good as anyone else..
It was just by chance from talking to that OpenReach guy the other week, who showed me that the Cab is full, and no free pairs, so its like a queue as such from Cease's to enable new connections, etc....
I just want PN to get onto OR like ASAP, as been waiting since 18th FEB, and its taking the pee big time now!
Quote from: Townman Agreed, but if enough people having such problems write direct to the CEO... how can he continue to ignore matters?
https://s3.amazonaws.com/lowres.cartoonstock.com/business-commerce-inbox-outbox-in_box-out_box-sugge...;
HeHe, 
If there are enough "suggestions" it will eventually take less effort to address the issues than to keep processing them through to the "circular non-retentive" folder.
If there are enough "suggestions" it will eventually take less effort to address the issues than to keep processing them through to the "circular non-retentive" folder.
Well MattyC was the last member of CRT to deal with your issue here.. Hopefully he'll pick this up for you
Especially considering as he's the man with the (provisioning) plans!
Especially considering as he's the man with the (provisioning) plans!
Cheers for that.....
Here's something you don't see everyday..
A BTOR guy came to the door 30 mins ago!
Came to check if a line runs from house to Cab !! News I heard today was, that was happening on Thursday!
Great to see Comm's firms not Communicating! 
BT OR just confirmed to wife reason for delay, lack of pairs (exactly as I said)... Apparently, BT have done some major messing up in the Gloucester area with lack of capacity as the guy was saying. Seems to be more fire-fighting instead of being pro-active and fixing/building a solution. Nothing new with BTOR
will do the 17070 when I get home, be funny if the line is live today...
Here's something you don't see everyday..
A BTOR guy came to the door 30 mins ago!
Came to check if a line runs from house to Cab !! News I heard today was, that was happening on Thursday!
Great to see Comm's firms not Communicating!
BT OR just confirmed to wife reason for delay, lack of pairs (exactly as I said)... Apparently, BT have done some major messing up in the Gloucester area with lack of capacity as the guy was saying. Seems to be more fire-fighting instead of being pro-active and fixing/building a solution. Nothing new with BTOR
will do the 17070 when I get home, be funny if the line is live today...
Will update the end to my saga soon, due to speak to the OR guy soon to get the full facts of this mess up....
MATTY C
Line done, I need next part, any chance you can help with that ? (or which dept do I contact if calling in) , expedite adsl.
MATTY C
Line done, I need next part, any chance you can help with that ? (or which dept do I contact if calling in) , expedite adsl.
Actually, don't bother (no offense).
After talking to your colleague 10 minutes ago on the phone, I am told I'm looking at next week to get broadband.
I raised an order with Sky 2 weeks ago, which I cancelled yesterday. The completion date for Line & ADSL was 20th April.
Why can Sky complete a line & ADSL install on same day, yet PN cant
If I would have cancelled my PN Long outstanding order and stuck with Sky, I would be online on Monday.
So despite my teleline going live a few days early compared with your last update, your still saying it will be next week when I get ADSL !! Tues or Weds! WTF!
When I had an expedite with PN last year for our business, it was done in under 40hrs.
Its like the light in the tunnel just went out again
After talking to your colleague 10 minutes ago on the phone, I am told I'm looking at next week to get broadband.
I raised an order with Sky 2 weeks ago, which I cancelled yesterday. The completion date for Line & ADSL was 20th April.
Why can Sky complete a line & ADSL install on same day, yet PN cant
If I would have cancelled my PN Long outstanding order and stuck with Sky, I would be online on Monday.
So despite my teleline going live a few days early compared with your last update, your still saying it will be next week when I get ADSL !! Tues or Weds! WTF!
When I had an expedite with PN last year for our business, it was done in under 40hrs.
Its like the light in the tunnel just went out again