Answering system

[#1]

When I call from a landline, home, or in another town, work the answering system says 'press one for residential....' I press one and it goes back to repeating the message 'press ne...' So I can never get through from the landlines in my area.  Plusnet says it's the phone line ( from 2 different landlines??!!) BT says its plusnet. So I've gone around in circles with no one able to help. If I call from my mobile the signal is so bad I can be holding on for 15 minutes and the signal drops out. It's not very good for my blood pressure!! Can ANYONE sort it?

[#2]

Have you tried the "Live Chat".... https://www.plus.net/home-broadband/contact/

click on the necessary logo`s... and then " My question isn`t listed"   and Live Chat should be an option 

If it says "Live chat is not available, please try later" ... you need to check you adblocker and make "LivePerson" active

[#3]

This was mentioned last month

Have you tried ringing 0800 432 0080.

[#4]

@ Mav.... which is not very helpful to someone with a post count of 1 ...

Also, if that is the case... then why hasn`t it been sorted by now?  

Come On PlusNet..... " Do Us Proud"... and fix these niggling little annoying problems......

get some customer satisfaction by fixing problems, not ignoring them....

Moderator's note by Mike (Mav) Excess white space removed.

[#5]

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@shutter wrote:

@ Mav.... which is not very helpful to someone with a post count of 1 ...

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I posted a link to the discussion and gave, what I hope, is an alternative number. I think that's helpful

[#6]

I've just tried that number, have you? its repeating and repeating and repeating!!

[#7]

Yes I've done live chat. I did it again to tell them about the problem and it should really be called live and slow chat.