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Attention Everyone..........

joncooper
Grafter
Posts: 314
Registered: ‎07-09-2007

Re: Attention Everyone..........

Quote from: rookey
NO BRAINER IS IT to refuse a 24 month contract

eh? I don't understand, I have been with plus.net for over 10 years, I just signed up for FTTC and had to agree to a new contract (I think 18 months)
It's a good deal so I have no problem agreeing - why do you believe you should be treated differently?
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Attention Everyone..........

@ chukster  Wow you just made it a chit chat what was your point of that bloody post???

Anyway I have not got the £100 odd quid to pay for line rental up front if i had I would of done that to help cut cost.  
Can I do this anytime ?
@joncooper it because us in market 1 are being treated different from everyone else you dipstick
ITWorks
Superuser
Superuser
Posts: 2,116
Thanks: 739
Fixes: 9
Registered: ‎05-11-2008

Re: Attention Everyone..........

@rookey , there is no need to start name calling other users, OFCOM are to blame for different market pricing.
I suggest this thread is locked by a mod , as it now serves no purpose.
Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Attention Everyone..........

Why should this be close cos your ashamed OMG!!!!!!!!!!!!!
people should read and be aware he said why should we be treated differently OF COURSE why should we?? Market 1  V other market if he not of mention that this would of been ok. So he was not aware.
Also like I have some some ISP are treating there customers EVENLY.. ie share the cost accross the market
Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: Attention Everyone..........

@rookey
What is the point of going on and on about it? You have two offers, and you don't like either of them = time to move on.
Calling people names isn't going to help either  Roll_eyes
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: Attention Everyone..........

People who dont know fact better of keeping out of it anyway....
the 2 offers where no different really... For the fact none of you know what my offers were so dont comment
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Attention Everyone..........

It has got nothing to do with PN treating their customers differently.
They have made the business decision not to lose money on Market 1 customers. You don't seem to accept this, so your options are join a different ISP or stick with PN.
If you want to argue about your exchange banding, then contact OFCOM or your MP.
dvorak
Moderator
Moderator
Posts: 29,721
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: Attention Everyone..........

it's more deciding not to over charge customers on market 2/3 exchanges
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Mav
Moderator
Moderator
Posts: 22,692
Thanks: 4,869
Fixes: 518
Registered: ‎06-04-2007

Re: Attention Everyone..........

Quote from: rookey
Also like I have some some ISP are treating there customers EVENLY.. ie share the cost accross the market

So, maybe prudent to take the plunge and move rather than get more het up because not everyone follows your thinking Wink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

chuckster
Grafter
Posts: 111
Registered: ‎21-11-2007

Re: Attention Everyone..........

Quote from: rookey
the 2 offers where no different really... For the fact none of you know what my offers were so dont comment

You keep mentioning your offers... why don't you post them so people can see what your concerns are?
harps1h
Grafter
Posts: 142
Registered: ‎26-07-2011

Re: Attention Everyone..........

I have read this entire post and it strikes that rookie is getting a bit non-plussed (no pun intended lol) at this situation. I am in a market 1 exchange and don't get a cheaper charge. So what!. I have done Tiscali and Talk Talk and they maybe cheap but it comes at a very hgh price indeed. When you phoned up thses ISP's you were put through to India. Now as rookie has clearly stated he is has very impaired hearing. At least when he picks up the phone to moan at PN Towers he is in actual fact speaking to an employee. Whereas should he go to TT he will be spaeking to an outsourced call centre and "barry" from Bombay. Now barry to all intents and purposes may as well be a robot as he has to stick to a very tightly managed script, wth no room for movement. Before rookie starts to think I am being dicriminatroy, I have been down that route with full hearing and am still none the wiser what they intended to do for me.
So my advce to you, Rookie, is if you wnat to leave, do so, but stop with the constant barrage of PN staff and their forum members. You will not find a better monitored forum in any company where the staff take time to answer customers. I think they have given you all the attention you deserve, so if you are not happy to stay move on and good luck to you wherever you go, but just remember..............be careful what you wish for, it may happen and not in the way you would want it.
Adios Rookie!!! Cheesy  Grin
elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Re: Attention Everyone..........

Well said harps1h  Smiley
198kHz
Seasoned Hero
Posts: 5,755
Thanks: 2,813
Fixes: 41
Registered: ‎30-07-2008

Re: Attention Everyone..........

Mr Chairman, I move 'next business'...
A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Attention Everyone..........

Seconded.  I got bored after the first set of repeats.
Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

joncooper
Grafter
Posts: 314
Registered: ‎07-09-2007

Re: Attention Everyone..........

Quote from: rookey
@joncooper it because us in market 1 are being treated different from everyone else you dipstick

I'm a dipstick? you're the one whinging on and on when you've already had your answer
you have had TWO offers, accept that or go elsewhere - is that so hard to understand?
geez - I feel sorry for anyone in customer service that has to continue trying to deal professionally with you.