Broadband Usage Link Removed?

chickendippers · ‎30-08-2008

Am I imagining it, or has the link to My Broadband Usage been removed from the Member Centre and replaced with "Upgrade Account"?
If so, I'm not impressed as that's the main thing I use the Member Centre for, and you've just made it more difficult. I think the poll you ran a few months ago also suggested that was the primary use of the Member Centre.

Oldjim · ‎15-06-2007

I always use this link http://portal.plus.net/my.html?action=myconnection

Colin · ‎04-04-2007

You could always just bookmark it directly - http://portal.plus.net/view_my_broadband_usage/ too...
I'm not sure why it was removed, but I'll ask around on Monday and see if anyone knows.

chickendippers · ‎30-08-2008

Thanks Colin,
Good to know I'm not going mad

VileReynard · ‎01-09-2007

Quote from: Oldjim
I always use this link http://portal.plus.net/my.html?action=myconnection

How come you have an interleaving icon?

"In The Beginning Was The Word, And The Word Was Aardvark."

paulby · ‎26-07-2007

Quote
I'm not sure why it was removed, but I'll ask around on Monday and see if anyone knows.

It always seems to be removed from the "Welcome to your Member Centre" page after about a month on a new account and replaced with "Upgrade Account".
Certainly my experience with my own account and those of all my referrals.

198kHz · ‎30-07-2008

This was raised on 16/10/08 in Rants and Raves, and one of the Plusnet staff said -
"You're not the first to mention this. This has been flagged to the design team. We know that VMBU is a link everyone needs to have handy."

Is it still with the design team?

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)

chickendippers · ‎30-08-2008

Quote from: axisofevil
How come you have an interleaving icon?

I've got one.

Colin · ‎04-04-2007

Quote from: 4Candles
Is it still with the design team?

I shall ask tomorrow when I get in to the office for you...

198kHz · ‎30-07-2008

Thanks Colin.

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)

Colin · ‎04-04-2007

Have spoken to the designers and we were planning on adding a link to it in the Sitemap at the bottom of every page... unfortunately, there's a code freeze from tomorrow, so it's unlikely this will go out this side of January

jtuck · ‎12-11-2007

Hi everyone, I've been tasked with looking at this thisafternoon so consider it being developed

jelv · ‎10-04-2007

It's done!

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

pierre_pierre · ‎30-07-2007

see also here http://community.plus.net/forum/index.php/topic,72692.0.html