Broadband Usage stats not available
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Re: Broadband Usage stats not available
14-02-2021 1:20 PM - edited 14-02-2021 1:21 PM
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So I have a rough idea of usage but it's not ideal and I do rely on Plusnet's Usage stats to avoid further charges.
@vaper I understand why you would like the usage stats back, but are you aware that PlusNet have waived all additional usage charges during the current pandemic ? You may still get the warning SMS but any charge should not appear on your bill
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband Usage stats not available
14-02-2021 1:42 PM
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Wow ! Thanks MisterW .
Now you come to mention it, I seem to recall being advised of Plusnet waiving additional charges during the pandemic but I had completely forgotten about it.
A very welcome reminder.
Rod
Re: Broadband Usage stats not available
18-02-2021 12:00 PM
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Ok. Just to round off this topic I've had it confirmed today that Plusnet no longer applies a cap to usage in the 'Value' range of services and for this reason the usage data is no longer available.
Thanks for all your comments.
Rod.
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